FAQs

What is your minimum order quantity?

Yes, we require a minimum order quantity for all international orders, the MOQ is 1000KGS.

Can you provide free samples? If so, how are the shipping costs handled?

Yes, we provide free samples, but you are responsible for the postage.

What payment methods do you support (e.g., wire transfer, letter of credit, etc.)?

You can make the paymento our bank account, Western Union or PavPal. 50% depositin advance,50% balance againsthe copy of B ater first order.30%6 depositin advance
70% balance against the copy of B/L is acceptable.

Can packaging be customized upon request?

Yes, we can provide customized color and printing micro logo service, but you have to send us your pantone code and clear logo picture, it would be best if you can provide us samples.

Can you offer relevant certifications (e.g., ISO, HACCP, Kosher, Halal)?

We can provide most of the documents including Certificate of Analysis, ISO, HACCP, HALAL, KOSHER, FDA, DMF certificates as well as other export documents.

After-Sales Service and Return Policy

We warrant our materials and workmanship, and we promise that you will be satisfied with our products. Warranty or not, our company culture is to resolve all customer issues to everyone's satisfaction.

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